Global Business Lending, Program Manager

Timonium, MD
Jul 13, 2018
Jul 27, 2018
Full Time
HELP US REIMAGINE MONEY. At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do. We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you're ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too. Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Business Financing Solutions team is seeking a seasoned, results oriented program manager to join its SMB lending team. The Business Lending Program Manager is responsible for the development and execution of processes and plans to provide predictability and transparency of our global initiatives. This role will directly manage multiple concurrent strategic roadmap initiatives that include internal and/or external development. The Business Lending Program Manager will develop an end-to-end understanding of our business lending products across the globe in order to proactively identify risks and issues, develop mitigation strategies and improve communication of the overall health of the program. Main areas of responsibility * Manage the day-to-day operational and tactical aspects of multiple concurrent critical business initiatives * Bring structure, communication and organization to complex, cross functional initiatives * Ensure the timely delivery of cross functional projects involving global partners/stakeholders including product management, risk, technology, legal, compliance, accounting/finance, marketing, and others. * Partner with the Head PMO of SMB Lending Business to develop and maintain an easy to understand portfolio health tracking summary for executive management * Create and maintain project documentation such as project requirements, plans, issue tracking/resolution, meeting minutes, etc. * Collaborate with internal stakeholders such as operations, legal, compliance, business, marketing, underwriting, sales and risk to develop go to market plans and continuously work to improve new product launches, defining/sharing best practices and finding new tactics for world class execution * Minimum of 6 years in a Project Management role in the Financial Services industry or equivalent * Demonstrated experience managing complex business and technology projects involving diverse geographies, highly matrixed organizations, competing priorities and external partners * Strong understanding of the financial services and/or payments domain * Effective communication skills (both oral and written) across all levels of the organization * Domestic and international travel when required * Experience in a fast paced entrepreneurial environment preferred * Experience with agile development philosophies preferred * Working knowledge of global lending financial products preferred * Demonstrated strong understanding of go-to-market process preferred * PMI Certified preferred * Bachelor's Degree required