Engineering Operations Technician

Herndon, VA
Jul 13, 2018
Jul 17, 2018
Full Time
Description This position serves as the on-site maintenance technician and operator for an AWS data center. The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOTs are also tasked with driving innovation while reducing operational costs in the facilities. EOTs are Amazons front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business. Responsibilities Operate and maintain mechanical and electrical equipment Troubleshooting of facility and rack-level events within internal SLAs Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Center Operations technicians Perform root cause analysis of equipment failures Ensure all safety procedures are adhered to while performing work Able to work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) Utilize internal CMMS to manage building workflows and spare part inventory Supervise contractors who perform servicing or preventive maintenance Respond to off hour emergency calls per on call rotation for any one of the regions sites Fully comply with all physical security procedures and policies Physical Requirements Walk job sites in uneven terrain Work in extreme climates Work at heights and from ladders Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more Work shifts longer than eight hours in duration Bend or twist the body into unusual positions while working Perform physical tasks all day Manipulate small wires and objects Push or pull heavy objects into position Work in noisy environments Basic Qualifications This position requires that the candidate selected be a US citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Technical training (Military or trade school) or relevant experience (see below for a list of ratings and MOSs that are a good fit for this role) Strong verbal and written communication skills Proficient with Microsoft Office products (excel, word) and web-based operational tools Familiar with BMS and EPMS control systems and data collection/trending Proficient with maintenance management software Solid leadership and organizational skills Strong attention to detail Proven self-starter Able to be self-sufficient and complete tasks with little direction Ability to prioritize in a complex, fast-paced environment PREFERRED QUALIFICATIONS Preferred Qualifications: 4+ years of Data Center Engineering Experience Associates Degree in Electrical Engineering, Mechanical Engineering or relevant discipline Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Preferred Licensing: Operating engineering licenses such as DC II, DC III, or equivalent Electrical or mechanical Journeyman License CFC license (Universal or minimum Type II) NFPA 70E

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