Dynamics CRM Solutions Architect

KMM Technologies, Inc.
Falls Church, VA
Jul 13, 2018
Jul 16, 2018
IT, IT Architect
Full Time
Responsibilities * Work in multidisciplinary teams to define and design complex processes and procedures for system configuration and implementation * Develop user friendly and robust Dynamics CRM solutions by utilizing entity relationship modeling, user interface design, business process flows, dashboards, dialogs, native workflows, custom workflows, JavaScript and plugins * Responsible for solution management, data conversion design, data migration, and data analysis * Design, code and implement scripted solutions, reports and custom dashboards * Troubleshoot complex system issues * Modify and streamline existing customizations and plugins * Transform needs identified from business users into high-quality solutions * Work with Operations, Support and Training teams to ensure new features and functionality are properly introduced * Maintain internal documentation of processes, changes and upgrades Qualifications * Bachelor's Degree in Computer Science or related field * 4+ years of experience with Dynamics CRM, including 2016 and 365, with both technical and functional knowledge set * Proficiency with CRM business processes in workforce automation, marketing automation and service management functionalities * In depth understanding of Dynamics CRM product * Strong knowledge and familiarity with web technologies * Fully functional in SSRS, SSIS and SQL * Experience with Scribe and Dynamics AX an added bonus * Understanding of Information Technology and its capability in improving business operations and business process management (reengineering) * Exceptional critical thinking skills: able to use logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems. * Highly motivated, resourceful, self-starter with the ability to make decisions and collaborate in a fast-moving environment * Exceptional interpersonal and customer service skills * Proven ability to work both independently and as part of a team (internal and external) while demonstrating key traits of creativity, initiative, flexibility and leadership * Ability to handle multiple complex tasks simultaneously under tight timeframes with flexibility, good judgment, and grace under pressure * Experience supporting geographically dispersed clients/users Technical Experience * Languages and Technologies: MS Dynamics CRM SDK, C#.Net, ASP.Net, JavaScript, XRM Page Model, XML, HTML, SQL, PL/SQL, SSRS reports, Fetch XML reports * Software: MS Dynamics CRM 365/2016 and earlier, Visual Studio 2012/2010, Microsoft SQL Server 2012/2008

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