Healthcare Customer Service Representative

Healthcare Support
Linthicum Heights, MD
Jul 13, 2018
Jul 16, 2018
Customer Service
Full Time
Are you an experienced Healthcare Customer Service Rep looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions - this is the position for you! Daily Responsibilities: (Call Center) Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application Process written customer correspondence and provide the appropriate level of timely follow up Requirements/Qualifications: HS Diploma or GED 2+ years of customer service experience 1+ years of healthcare experience Proficient in MS applications Hours for this Position: 8am-5pm, Monday-Friday Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Interested in being considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. Alternatively, you can send your updated resume to May Bonion: [Click Here to Email Your Resume] At 2 years of healthcare customer service experience

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