Retail Store Lead

Arlington, VA
Jul 12, 2018
Jul 16, 2018
Accountant, IT
Full Time
ABOUT US b8ta is a new company created to fix an old problembrick-and-mortar retail. Our mission is to make retail accessible for all. We believe when makers have easy, direct access to physical retail, customers will in turn have unbiased access to what the world is creating. As a technology company building a better retail store for the worlds most innovative products, our team is full of extraordinary thinkers, creators, builders, early adopters, and rule-breakers. We're based in San Francisco with multiple flagship stores and shop-in-shop locations across the countryand were just getting started. Think you can help change retail? We'd love to meet you! ABOUT YOU Were seeking a store lead to launch our small-format concept in Tysons, VA. You are passionate about technology and emerging consumer hardware trends and would consider yourself an early adopter. You have an entrepreneurial spirit and have created world-class retail experiences. POSITION OVERVIEW Were focused on user experienceboth for our visitors and our product makers. Thus we are looking for a store lead who has an unrelenting desire to make sure every visitor has a seamless and satisfying experience with products, our displays, and staff. RESPONSIBILITIES Deliver a world-class customer experience designed to build customer loyalty Motivate and coach team members and managers to achieve store goals Maintain positive relationships with third-party vendors and maker partners Maintain excellence in day-to-day operations Establish and maintain strong relationships with leaders and corporate partners Ensure the highest level of customer service Manage store P&L within budget and maximize profitability Ensure store policies and procedures are in place and being followed Other duties as assigned EXPERIENCE 2+ years experience leading teams in a retail environment Previous experience delivering measurable sales and retention results Previous experience in product merchandising and events marketing a plus Previous experience in a retail technology, hardware, or IoT environment a plus Ability to effectively communicate with customers and team members Ability to work independently in a remote market REQUIREMENTS Ability to effectively communicate with customers and team members Ability to maneuver around the sales floor and stockroom Ability to stand for long periods of time Ability to work a flexible schedule to meet the needs of the business