IT Specialist

Elite Technical
Arlington, VA
Jul 12, 2018
Jul 16, 2018
Full Time
Our client is seeking a DoD Secret cleared Technical Support professional based in Arlington, VA to support a DHS contract engagement with current contract expected to extend into April 2019. The Tech Support professional will be responsible for supporting hardware (desktop, laptop, etc.) and peripherals, software (COTS, GOTS, Web, Antivirus, etc.), network (hardware, software, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies in a multi-tenant, mission critical government facility with unclassified and classified environments Expected tasks include: - Installs, configures and troubleshoots complex system(s), server(s) and network issues - Installs software, provides appropriate training on network/software and resolves complex performance issues - Writes and edits detailed technical documentation for technical continuity - Maintain passwords, data integrity and file system security for assigned environments - Technical problem-solving support to internal/external client employee - Documents and submits approved documentation for IMACs - Sets up, configure, test and maintains Cisco Call Manager - Maintains inventory records, eg, configuration lists, drawings, and operational schemas - Installation and maintenance of audio/visual systems Are you interested in learning more about this Arlington, VA based job opportunity? Are you a Secret Cleared IT Support professional? Call Elite Technical right away for consideration

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