Customer Success Consultant - Baltimore

Sparks Glencoe, MD
Jul 09, 2018
Jul 16, 2018
Full Time
Job Description Description Tangier, a QGenda Product, is looking for a Customer Success Consultant to join their growing team! QGenda is a fast growing Atlanta-based healthcare software company, with an amazing corporate culture, where we strive to be the best place to be a customer. Our software is used by thousands of hospital departments around the world to automatically generate the most optimized physician work schedules to accommodate complex business rules and accurately schedule the appropriate medical provider based on their skill level, specialty, availability, and preferences. The Customer Success Consultant role begins with a hands on training period that will expose you to all aspects of the QGenda software, customer community, and every aspect of the implementation team. As a Customer Success Consultant you will work with others to provide dynamic customer solutions and new client implementation strategies. The perfect candidate will be comfortable with facilitating daily technical training and support of our proprietary healthcare workforce management application to new and existing clients. Excellent communication skills, patience, and an upbeat personality are required. Requirements Fluent in English, US Citizen, & Excellent communication skills BS Degree Able to learn, design, and implement customer requirements An upbeat & patient personality Ability to explain a concept in multiple ways Enjoys analytical problem solving *Note: Computer programming skills are NOT required Compensation Competitive Salary Bonus Eligible 401k Employer Match Great Benefits & Culture Full Health and Dental (QGenda pays 100% of the individual premiums) Cell phone expense reimbursement Short-term disability Employee-centric work culture 3 "Flex Hours" per week Relaxed vacation policy Costco membership Casual dress Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world. This position is based in Baltimore, MD and requires up to 50% travel. We offer competitive salaries, ridiculously good benefits, and an extremely fun environment. Follow @QGenda on Instagram for a peek inside our great company culture. (

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