Starry Expert, Field Team Lead

Employer
JuJu
Location
Washington, DC
Posted
Jul 10, 2018
Closes
Jul 18, 2018
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
Description Starry is looking for a tech-savvy Team Lead to support our Field Experts. You will help us redefine how our subscribers access the internet while acting as the face of Starry Internet to building owners and internet subscribers. In this role, you will report to the Manager of Subscriber Services and will provide leadership to the Field Experts, while providing excellent customer service through the installation, troubleshooting, maintenance, and upgrades of Starry's products and equipment that deliver service to our subscribers. What You'll Be Doing: Serve as point of escalation and Team Lead for our Field Experts Assist in the training and ongoing mentoring and suppor

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