Assistant Restaurant Manager
Job Description The Brass Tap is expanding! We're hiring Assistant Managers to help us grow our operations. Come work in a fantastic, fun environment. We're a family owned business - but with the structure of a successful franchise! The Assistant Manager is responsible for the day to day operation of The Brass Tap craft beer bar. Key areas of responsibility include: guest satisfaction, staff training and development, effective cost control, shift management, product knowledge, ordering and inventory. Staffing and Building Great Teams: Staff bar with quality employees who are committed to providing guests with exceptional service and beverage experiences. Manage team performance to achieve guest satisfaction and profitability. Provide training and recognition to employees at all levels and maintains a team-oriented culture. Train, evaluate, coach and develop all team members. Conduct regular staff and team meetings for ongoing product knowledge and service techniques. Develop internal candidates for shift leader and key employee responsibilities. Guest Experience: Ensure guests receive superb experiences, fantastic beer offerings, entertainment and guest satisfaction. Display excellent recovery skills- ability to turn negative situations into positives. Personalized local marketing to build frequency and to build relationships with guests and the community. Manage entertainment to create a fun and welcoming atmosphere. Maintain overall facility and sanitation to create a clean and comfortable environment. Ensure service standards and food and beverage quality are met. Beverage & Food Results: Supervise daily operations to ensure beer and food offerings and product quality is maintained. Store and serve all food and beverage items according to The Brass Tap standards & procedures. Meet all equipment maintenance and sanitation procedures. Serve Beer, Wine, and Food items to comply with all Federal, State and local regulations. Manage product inventory and ordering to control Food and Beverage costs. Financial and Administrative Results: Manage shifts to meet sales and labor projections to maximize profit opportunities. Responsible to meet or exceed budgeted sales and profit goals. Manage all beverage and food item cost controls. Responsible for governmental compliance, ie, OSHA posting requirements, federal, state and local labor laws, required employee documentation. Physical Requirements of this position include: Constant standing, walking, bending, lifting, and carrying items (up to 50 pounds), reaching over shoulders, work with sharp instruments and other kitchen utensils and tools, and using a computer. The position also requires oral and written communication skills in English, numerical (cash handling and financial reporting) skills, eye-hand coordination, and manual dexterity. Often requires exposure to heat (100° or more), cold (50° or less), and chemicals (eg, cleaning products). Works hours may vary up to 60 hours per week depending on seasonality. This description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. It is intended to be an accurate reflection of the principle job elements essential for making compensation decisions. Company Description The Brass Tap Baltimore is all about American craft beer, wine, cocktails, delicious food and fun! Come be part of the team delivering 50 taps and more than 100 bottles to the Mall in Annapolis! Many of those beers are local favorites. Come enjoy a great working environment and fun working conditions.