Customer Service Associate
- Employer
- Sparks Group
- Location
- Chantilly, Virginia
- Salary
- Competitive pay
- Posted
- Jun 27, 2018
- Closes
- Aug 01, 2018
- Ref
- AD217958
- Function
- Customer Service
- Industry
- Healthcare
- Career Level
- Experienced (Non-Manager)
- Hours
- Contract
Job Summary/Company:
Are you a retail associate with a desire to move into a corporate/office environment and have a business day schedule? A preferred Sparks Group partner in the Chantilly area is seeking Customer Service/Scheduling Representatives with a passion for customer service! These contract-to-hire opportunities won't last long so qualified candidates should apply now or call our Chantilly office at 703.620.6444.
Responsibilities:
- Manage a heavy volume of both inbound and outbound calls
- Concisely explain health benefits of insurance plans and encourage patients to take advantage of all offerings
- Scheduling of health assessments
Qualifications/Background Profile:
- Strong retail and customer service/sales experience is preferred
- Ability to work 9:00 am - 6:00 pm or 9:30 am - 6:30 pm, Monday - Friday as well as 4 hours on one Saturday per month (paid at an overtime rate)
- Strong tenure in previous positions is required
- Excellent phone etiquette and communication skills
Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!