Hardware Technology Engineer, Identity & Collaboration - University Information Systems

Washington D.C.
Jun 25, 2018
Apr 05, 2019
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Hardware Technology Engineer, Identity & Collaboration - University Information Systems

The Hardware Technology Engineer manages and coordinates all aspects of services required to implement and maintain the GOCard system including peripherals. S/he provides software and hardware support of GOCard systems, including Blackboard Transact point of sale and door/access devices and applications, Windows, Datacard ID Works, and Lenel OnGuard; as well as end-user training on all modules of the card system, including off-campus vendors. Reporting to the GOCard Technical Support Coordinator, the Hardware Technology Engineer has duties that include but are not limited to:

  • Coordinates the ordering, installation, repair, maintenance and service of a variety of complex electronic card reading devices, communications lines, and associated peripheral and infrastructure equipment, such as Doors, points of sale, and infrastructure.
  • Provides project coordination on the implementation of new card program equipment, networks, and interfaces.
  • Determines and resolves compatibility issues with other hardware and software systems, the operating and applications systems; and plans, coordinates, schedules and manages system and software upgrades for Windows servers. 
  • Maintains and keeps current all technical/system documentation related to the transaction processing systems, including service records. 
  • Prepares life cycle schedule, advises department finance staff of the budgetary implications, and advises the Director of GOCard Services on the ability of the current infrastructure to support new requests for GOCard services.
  • Handles configuration and programming, as well as coordination with UIS regarding GOCard's systems: Lenel OnGuard, Blackboard Transact, JSA Online Card Office, and Datacard ID Works.
  • Performs programming functions such as interfaces to financial, student systems, and automating daily tasks. 
  • Coordinates with UIS for system security scans and updates.


  • Associate's degree in Computer Science or Management Information - Bachelor's degree preferred
  • In-depth knowledge of electronic card reading, access control, electron and computer equipment, and communication devices
  • Ability to provide proper accountability and security of all incoming requests

Preferred qualifications

  • Lenel OnGuard and Blackboard Transact certifications
  • 2 to 3 years of experience with server management, including 1 year of programming experience

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Similar jobs