Manager, Database & Membership Services
Manager, Database and Membership Services
How is your Personify experience? Our client, a Membership Association near Foggy Bottom is recruiting for a Temp-to-Hire Director of Database Membership Services. This Director will manage Personify AMS enhancements and phased upgrades, data management and quality, batch and financial processing and vendor integrations. This position is to serve as the membership AMS and data/information Subject Matter Expert.
Responsibilities will include participating in the planning, scheduling and implementation of system enhancements; preparing management reports on membership demographics; creating audit reports and procedures and work with Membership Operations staff to review vendor processing. Will also reconcile Membership & PAC batches, manage record updates, and process reimbursements.
Other responsibilities will include coordinating Membership mailings and providing high-quality customer service and timely responses to members, students, subscribers and prospective members by phone, fax, mail, and/or email.
Must have a Bachelor’s Degree and at least 2 years of Association Membership experience. Personify AMS and either Crystal or Data Analyzer report writing proficiency is a must. At least 5 years of related experience in customer service, fulfillment and use of databases for customer service is also required.
This possible Temp-to-Hire position will start immediately and will be filled as soon as we identify the right candidate! After the Temp-to-Hire period, the salary, depending on experience, will be in the $65-75K. Please forward your resume for immediate consideration to jobs@4Staffllc.com and then call us at 202-347-1044. Ask for Candace Bernard, Cal Barnes or Mark Roush and please refer to job #10589.