Field Service Technician - Heavy Equipment Mechanic / Crane

Jessup, MD
Jun 14, 2018
Jun 15, 2018
Full Time
Hiab, a worldwide leader of on-road load-handling equipment, is hiring experienced Field Service Technicians in Jessup, MD. The Field Service Technician will be responsible for performing service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager's instructions. They will be responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities. We Offer: Competitive Compensation - $50,000 a year Comprehensive benefits package Opportunities for advancement 3+ years of mechanical, hydraulic, and/or electrical maintenance and repair experience High School Diploma or GED Current and Valid CDL B (Field Service Only) Additional Responsibilities Include: Inspect, troubleshoot, report, plan and then conduct service or repair as instructed by District Service Manager Submit regular reports in the format specified by District Service Manager Keep adequate records and maintain documentation in line with agreed standards Respond to Customer in a way instructed by the District Service Manager to maximize customer satisfaction Follow Cargotec Customer Satisfaction Guidelines Staying up to date with technical developments as shown in internal service bulletins and following technical courses when instructed by District Service Manager applicable to equipment Staying up to date with technical specifications of relevant equipment Provide feedback to District Service Manager to support continuous quality improvement Participate in innovative thinking about ways to improve service efficiency Coach/tutor junior colleagues and trainees as necessary Hiab is the world's leading provider of on-road load-handling equipment, intelligent services and digitally connected solutions. Hiab's offering encompasses class-leading load handling equipment including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck-mounted forklifts, MULTILIFT demountables, and tail lifts under ZEPRO, DEL, and WALTCO brands. As the industry pioneer, our commitment is to increase efficiency in our customers' businesses and to shape the future of intelligent load handling

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