Customer Service Representative

Employer
OfficeTeam
Location
Baltimore, MD
Posted
Jun 14, 2018
Closes
Jun 18, 2018
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 02000-0010487050Classification: Customer ServiceCompensation: $14.25 to $16.50 per hourOrganization Seeks Customer Service Representative! OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Telecom Services industry. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This could be the short term temporary Customer Service Representative position you're looking for, if you can work in Baltimore, Maryland! What you get to do every day - Provide accurate, friendly customer service in a timely fashion - Field and send written business correspondence - Handle incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers- Excellent problem solving skills in Microsoft Office applications - Experience performing extensive research to resolve complex customer inquiries - Excellent customer service and office administrative skills - Solid understanding of none - Command of customer service - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Excellent written, verbal and social communication skills highly desired - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Basic knowledge in computer software programs and office equipment - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Positive attitude and an engaging businesslike approach - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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