Chief Medical Officer - Long Term Care Claims & Underwriting - Relocate to Richmond, VA
POSITION SUMMARY The Chief Medical Officer is a key member of the US Life Senior Executive Operations team, engaged in defining the overall business strategy and direction of the organization. This position leads the overall clinical vision for the organization and provides clinical direction to US Life Insurance's Long Term Care (LTC) Claims and Underwriting departments, with possible expansion to other lines of business. This individual will contribute to the development and execution of the overall business strategy by partnering with Risk, Actuarial, Finance, Product Management, Sales, Marketing, IT and other organizations to ensure all medical aspects of mortality and morbidity that impact the aging population are considered in our strategic direction. This role reports to the US Life Insurance SVP, Operations. The role will work extensively with senior leaders and build collaborative business partnerships across USLI. RESPONSIBILITIES * Develop and execute an inspiring medical vision and strategy across US Life Insurance. * Keep abreast of emerging models and trends in healthcare that impact mortality and morbidity decisions; identify and define new and innovative strategies to reduce risk and provide beneficial products for our aging population of consumers. * Define effective risk selection methodologies for Claims and Underwriting based on broad, deep clinical and medical insurance knowledge. * Develop a strong industry presence, positioning Genworth to positively shape and grow the overall long term care market and be seen as an industry leader in the field of aging. * Analyze and communicate key medical insights and information to identify and explain major trends, problems, causes, and results. * Engage with customers, distribution partners, suppliers and other market participants to develop market-based insights, identify strategic opportunities and implement comprehensive business plans. * Analyze competitor medical strategies and industry trends. Keep abreast of medical risk selection approaches and incorporate as needed to drive business value and impact. * Own USLI's Medical Advisory Council which will provide up-to-date information from experts in fields of aging, cognition, and population statistics as they pertain to morbidity and vitality to various functional partners across the organization. * Lead a team of researchers and medical consultants that will provide clinical guidance, support and education to the USLI Claims and Underwriting departments. This includes, but is not limited to, assisting with case referrals, especially on complex cases, assisting with the Underwriting manual, and developing and executing training programs to improve our underwriting and claims eligibility decisions. * Drive leadership and team accountability. Motivate and energize the team. Lead by example. * Drive empowerment at all levels. Encourage team members to challenge the status quo. Coach and develop team members, and reinforce positive results. Provide recognition and celebrate successes. * Collaborate effectively at all levels. REQUIRED QUALIFICATIONS * Professional license as MD * 15+ years combined medical experience, including clinical and preferably medical insurance, with experience in the mortality and morbidity associated with aging * 5+ years insurance industry experience (eg, health, life, long term care) * Demonstrated experience building medical strategies to deliver business value and impact * Demonstrated ability translating medical knowledge and external medical trends into market competitive insurance practices * Proven experience influencing and collaborating across functional lines * Demonstrated ability to build and lead a strong, motivated team PREFERRED QUALIFICATIONS * Passion for change and continual improvement and ability to effectively lead/drive change * Strong service and operations technical knowledge, preferably in Underwriting and Claims * Demonstrated ability to attract, motivate, retain, and develop a diverse team of associates, leaders, and technical professionals * Ability to interpret data and analyze trends * Effective communicator - verbal & written, formal & informal * Demonstrated influencing skills, especially at executive leadership level * Demonstrated ability to solve complex issues with multiple, often conflicting, requirements * Strong organizational skills * Strong financial skills and business acumen * Fellow Life Management Institute (FLMI) designation ADDITIONAL * For non-local candidates, the preference would be for this person to relocate to either Richmond, VA or Lynchburg, VA with relocation assistance. The role requires physical presence across both locations. * However, there is flexibility for a remote arrangement in the US, provided that the individual can commit to being physically present on a continuous basis during the first 6-12 months which can then be scaled back to 1 week per month after this time period.