Leasing Consultant

Capital Properties Management
Alexandria, VA
Jun 14, 2018
Jun 15, 2018
Full Time
Job Description Leasing Consultant - Huntington Gateway Apartments Location: Alexandria, VA Description: Capital Properties is looking for an experienced Leasing Consultant for Huntington Gateway Apartments, a luxury apartment community in Alexandria, VA. Responsibilities include answering incoming phone calls, scheduling property tours with prospective residents, and following up with those prospects. Good communication skills, marketing experience, customer service and computer skills are required. Responsibilities include, but are not limited to: Answer all incoming phone calls professionally and convert prospective residents from phone traffic into physical traffic. Written correspondence to all prospects and follow up with phone calls until they have leased elsewhere. Comments MUST be entered into operating system data file about the showing, the prospect's comments, etc. Walk move-ins at least two days prior to move-in and note any service requests. Accept rental applications and complete credit verifications for Property Manager's final approval according to policy. Responsible for acceptance of monetary funds upon leasing the unit. Acquire extensive knowledge of the property, the neighborhood, local schools, etc., to assist in leasing. Walk available units and models daily to ensure a perfect product. Open blinds, turn on lights, air conditioning or heat, and freshen. Inform maintenance supervisor of any needs or concerns in unit. Walk the property and report any liability problems noticed immediately. Maintain complete lease files. Prepare all lease documents for move-ins prior to move-in according to policy. Keep sufficient supply of leasing materials available. Prepare all traffic reports, guest cards, etc., as required. Record all traffic, leases, move-ins, move-outs and renewals on the required forms or in the system. Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, etc., to discuss in detail with the new resident. Maintain resident relations programs as defined by supervisors. Prepare Weekly and Monthly Market Surveys on a timely basis as required by the corporate office and use this knowledge to help maintain a competitive occupancy and rental rate. Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner. Represent property and Capital Properties professionally through dress and behavior. Required Skills Superior customer service skills including the ability to manage difficult customers and/or situations. Professional verbal and written communication skills. Strong ability to close a sale. Strong attention to detail, organizational, time-management and problem solving skills. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. Knowledge of Microsoft Outlook, Word and Excel. Position Requirements Minimum of one year experience in multi-family leasing required. Previous Class-A high rise leasing experience is preferred. Experience using Yardi or other related property management accounting software is preferred. Undergraduate degree is preferred. Availability to work weekends. Resides within a 30 minute radius of the property in order to report to work for emergency services and inclement weather. Preferred/recommended bilingual capability.

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