Customer Service Representative

Brody Brothers Pest Control
Owings Mills, MD
Jun 13, 2018
Jun 15, 2018
Customer Service
Full Time
We are looking for a friendly and self-motivated individual to help serve our customers and community as our new administrative assistant. This is a position that we have reserved for someone who is ready to listen and care for our customers, and because of this, we are looking for someone reliable AND personable! If you feel that you can use your punctuality and charisma to help with both customer satisfaction and retention, then we would love to get to know you! Hours are either 8a-5p or 9a-6p; Please let us know what hours you would prefer in your application! Responsibilities will include: Answering phones & making phone calls during normal business hours Providing friendly, knowledgeable, and prompt support for customers - ALWAYS SMILING Scheduling service calls, logging customer concerns/changes and following up to ensure customer satisfaction Our office staff sells contract services over the phone and we empower them with just as much knowledge, as our technicians! Trust us when we say, the job entails a lot of things, but you will enjoy what you do, EVERY DAY! Requirements will include: Smiling, we love a friendly, down to earth attitude Good at water balloon fights (we like to initiate our new staff) The desire to work as part of team! - If one person fails, we all fail The desire to grow with a company - we want you here, forever! - Help us, help you! Someone that can breathe - in and out preferably Great communication with other people We are looking for someone who is reliable, dependable, honest and friendly! We require a background check and a drug screen, so make sure you can pass those things as well! Most importantly, we are looking for personality! If you think you fit the bill than check out the awesome benefits included in the position below and apply! Brody Brothers Standard Benefits: Stable Industry Full time, year round Employment Opportunities 40+ hours a week Above Industry Pay (Non commission based) Paid Over time Paid time off including: Holidays, Vacation Days and Personal Days Company Matched Retirement Plan Job Referral Bonus Program CareFirst Healthcare: 3 Options to choose from! Medical, Dental & Vision Plans Prescription Drug Benefits Quarterly Bonuses! Fully Paid Training! Are you still asking yourself, "Why Brody Brothers?!" Family Owned and Operated = Good 'ol Family Atmosphere Fun to be around co-workers! Over 33 years of uninterrupted growth Paid Training and mentoring programs! We focus on growing and promoting from within Long Term Career Angie's List Super Service Winners for 9+ Years "Best of Baltimore Winners" By Baltimore magazine, City Paper and The Baltimore Sun! Proud to be an Equal Opportunity/Affirmative Action Employer! AND, we are just fun to be around 0 Job Posted by ApplicantPro

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