Customer Service Associate

Location
Herndon, Virginia
Salary
Competitive pay
Posted
Jun 13, 2018
Closes
Jul 18, 2018
Ref
AD217803
Function
Customer Service
Industry
Healthcare
Hours
Contract

Job Summary/Company:

Are you a retail associate with a desire to move into a corporate/office environment and have a business day schedule? A preferred Sparks Group partner in the Chantilly area is seeking Customer Service/Scheduling Representatives with a passion for customer service! These contract-to-hire opportunities won't last long so qualified candidates should apply now or call our Chantilly office at 703.620.6444.

Responsibilities:

  • Manage a heavy volume of both inbound and outbound calls
  • Concisely explain health benefits of insurance plans and encourage patients to take advantage of all offerings
  • Scheduling of health assessments

Qualifications/Background Profile:

  • Strong retail and customer service/sales experience is preferred
  • Ability to work 9:00 am - 6:00 pm or 9:30 am - 6:30 pm, Monday - Friday as well as 4 hours on one Saturday per month (paid at an overtime rate)
  • Strong tenure in previous positions is required
  • Excellent phone etiquette and communication skills

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

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