Server

Employer
Cracker Barrel
Location
Ashland, VA
Posted
Jun 11, 2018
Closes
Jun 18, 2018
Function
Accountant, IT
Hours
Full Time
Job Description Overview The Server performs guest service in the dining room by making sure that all dining room guests are seated at clean and properly set up tables that all guests receive prompt attention have their orders promptly prepared and served and that tables are cleaned and ready for the next guests The server cheerfully serves guests by offering them assistance in ordering their food This is done by having a thorough knowledge of all menu items and how these are served Responsibilities and essential job functions include but are not limited to the following Performs guest service in the dining room by making sure that all dining room guests are seated at a clean and properly set up table that all guests receive prompt attention have their orders promptly prepared and served and that tables are cleaned and ready for the next guestsMaintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive exampleMake decisions and solve problems in the interest of guest satisfactionCarefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problemsFollows Cracker Barrel Old Country Store operational policies and procedures including safety and security to ensure the safety of all employees and guests during each shiftMaintains a clean and organized workspaceMaintains regular and punctual attendance Responsibilities Maintain regular and consistent attendance and punctuality with or without reasonable accommodationAvailable to work flexible hours that may include early mornings evenings weekends nights and or holidaysMeet store operating policies and standards and cash handling and store safety and security with or without reasonable accommodationEngage with and understand our guests including discovering and responding to guest needs through clear and pleasant communicationComply with a dress code that prohibits displaying tattoos on face or throat Available to perform many different tasks within the store during each shift Qualifications Read write and comprehend the English languageStand for long periods of timeLift load and carry a maximum of poundsWork with cold and extremely hot food products utensils dinner plates and glasswareWork at a pace consistent with changing business volume and demandsAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships