Remedy Administrator / Developer

Employer
USAJobs
Location
Washington D.C.
Posted
Jun 25, 2018
Closes
Jul 03, 2018
Function
Administrative
Hours
Full Time
TRAVEL REQUIRED:

Not required


RELOCATION AUTHORIZED:
Relocation expenses reimbursed No


KEY REQUIREMENTS:
Help

Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Title 1 of the Ethics in Government Act of 1978, as amended (5 U.S.C app§ 101 et seq.) requires certain House employees to file Financial Disclosure Statements. For information please visit http://clerk.house.gov/public_disc/index.aspx.

Must have at least four years' experience working with BMC Remedy systems, project management, training, and support.

BMC Remedy certification is desired.

Must have at least four years' experience developing and implementing BMC Remedy Action Request System and IT Service Management version 9.x or greater.

Experience with Crystal Reports and MS Project and Visio is desired.

Candidate must have proven experience with process development, requirement specification, change management and quality assurance.

Candidate should demonstrate a strong foundation in software development principles and techniques.

Candidate must possess strong organizational and communication skills, and have the ability to absorb and manage large quantities of information in a fast paced, stressful environment.

Candidate must have the ability to work well with others to include reviewing work products and providing technical direction to other staff, as necessary.

Candidate should have effective verbal and written communication skills with successful experience in communicating with senior staff, information systems professionals and non-technical users.

Candidate must have proven experience managing production enterprise applications, to include troubleshooting and problem resolution.

Experience tasking and directing technical activities is preferred, to include system administration, database administration or software development.

Experience implementing and supporting Remedy Incident, Change Management, Service Request, and Knowledge Management is preferred.

Bachelor’s degree in business or computer-related field, or equivalent work experience required.

Read more

You will be evaluated for this job based on how well you meet the qualifications above.

Highly qualified candidates will be evaluated based on a structured interview.

Read more Security clearance Not Applicable

Drug test required No


Similar jobs