Associate Property Manager

Robert Half Finance & Accounting
Mclean, VA
Jun 07, 2018
Jun 20, 2018
Full Time
Ref ID: 04530-0010473428Classification: Property AccountantCompensation: $55,000.00 to $60,000.00 per yearROLE SUMMARY/ PURPOSE Primary responsibility is to support the Property Manager in all phases of operation including property maintenance, accounts payable/receivables and assists with capital projects. ESSENTIAL FUNCTIONS/TASKS Property Administration and Tenant Relations: Promote, establish and maintain positive relations with tenants via regular proactive communication, meetings and routine follow-up adhering to company standards. Regularly inform Property Manager of topics discussed and action items to be addressed; Prepare tenant welcome package and letter for Property Managers signature; Arrange, coordinate and attend new tenant orientation meetings to review tenant welcome package, move-in requirements, general property information, rules regulations, etc.; Assist Property Manager with the development of RFP's and execution of contracts and purchase orders. Set up job and contract in Yardi Construction Module; Regularly monitor service contractors to ensure service is being delivered as per contract specifications and that insurance and contract documentation is in order; Coordinate annual tenant warden training and evacuation drills, and update and maintain tenant contact and emergency information in Yardi; Maintain security access system, if applicable, and issue security/access cards; Prepare all appropriate forms including move-out reconciliation forms, accounting adjustments and Suite Acceptance Letters; Prepare Lease Abstract for review. Update changes in Yardi and notify Lease Administrator for Basic Lease Information changes. Print final Lease Abstract and file in tenant file; Partner with Property Manager to identify and achieve additional tenant service income; Show vacant suites as necessary and explain property rules and regulations. Ensures all move-in/move-out paperwork is completed correctly and has been approved by the Property Manager; Works with management team to administer renewal program and works to maximize tenant renewals. Company Customer Service Standards: Proactively schedules meetings with tenant decision makers to gather information in order to improve customer service; Respond to customer complaints and inquiries within 2 hours; Problem resolution within 24 hours and follow up within 24 hours; Property Operations and Maintenance: Manage and follow through on the execution of tenant work order requests with building staff and/or outside vendors to completion in a timely manner; Analyze current maintenance programs/procedures and make recommendations to Property Manager that ensures operating efficiency and effectiveness; Regularly inspect tenant space, common areas, base building areas and grounds to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain same; Work with the construction department, including attendance at tenant improvement meetings and scheduling shutdowns of building services (eg, electricity, water, HVAC) to avoid delays of landlord work; Monitor and update utility service accounts and responsibility (Landlord/Tenant). Accounts Receivable: Manage tenant move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection; Prepare weekly Accounts Receivable Reports updating the potential collection of various past due receivable balances and keeping the Property Manager informed of past due and problem accounts on a timely basisQUALIFICATIONS/REQUIREMENTS: Minimum education requirement BA/BS degree; Minimum of 1 year in an administrative function and 1-3 years of commercial, residential, multi-family, retail or hospitality experience; Basic accounting experience; Proficiency in Word, Excel and Outlook required - Intermediate to advanced skills in Excel is preferred; Ability to learn new computer software is required - Experience with Yardi (Voyager) is a plus; Excellent verbal communication and written skills; Detail orientated with strong organizational skills; Ability to prioritize and work independently with an enthusiastic and positive attitude; Ability to exercise discretion when dealing with confidential information; and Ability to interact with co-workers in a professional manner. If you, or anyone else you know, is interested in this position, please submit a resume in word format to Kyle Lubiejewski at Robert Half at [Click Here to Email Your Resume] or contact your recruiting manager if you are already working with Robert Half.Robert Half Finance & Accounting, the world's leader in specialized financial staffing, provides exciting full-time opportunities in the areas of accounting, bookkeeping, finance, audit, taxation and more. We pioneered the professional staffing industry, and we've been successfully matching professionals with employers since 1948. Our proven proprietary processes, along with our relationships in 325 locations worldwide, allow us to provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune(R) magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.Apply for this job now or contact our nearest office at 844.539.2523 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2018 Robert Half Finance & Accounting. An Equal Opportunity Employer M/F/Disability/Veterans By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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