Arlington, Virginia
Jun 08, 2018
Jun 15, 2018
Full Time
Job Title: FALSE ALARM SPECIALIST Closing Date/Time: Thu. 06/14/18 11:59 PM Eastern Time Salary: $42,744.00 - $65,312.00 Annually
Job Type: Full-Time Location: 1425 N. Courthouse Road, Arlington "METRO-accessible", Virginia       The Arlington County Police Department is hiring a False Alarm Specialist to join its team of devoted and professional staff at the False Alarm Enforcement Office (FAEO). The FAEO is responsible for monitoring and reviewing all false alarm activations within Arlington County to reduce the number of unnecessary police responses and allow patrol officers to be available for higher priority incidents and emergencies. 

The False Alarm Specialist processes and manages all payments for fees, fines, and alarm registrations, as well as giving guidance and information community on county code and regulations, and having alarm activations administratively reviewed. Additionally, the False Alarm Specialist maintains statistics on alarm activations, suspensions, and registrations while managing all funds for deposit.

Specific duties include:
  • Updating and maintaining a current alarm system registration database on all alarm systems within the county including accounting records that track fees and fines;
  • Identifying and contacting alarm users that have not registered their alarm systems, and ensuring proper enforcement action is taken for county code violations to include the assessment and collection of fines;
  • Interacting with the public, county officials and alarm companies to discuss and review alarm system registrations, fees and fines, and other administration questions about Arlington County Code;
  • Providing monthly statistics on the function and operation of the False Alarm Office to police department leadership;
  • Serving as a police department liaison to private alarm vendors who install, service, monitor, and report alarm systems throughout the county and proactively identifying alarm companies whose clients are not in compliance to minimize future false alarm activations;
  • Managing alarm system suspensions that are not in compliance or have failed to pay assessed fees and fines, and to reinstate alarm systems after compliance have been achieved;
  • Documenting all false alarm activations within the Records Management System (LERMS); and 
  • Updating and maintaining records and deposits to the iNovah and Wells Fargo checking deposit systems.

 Selection Criteria: Minimum: High school diploma or GED plus significant progressively responsible administrative support experience which includes at least one year of extensive scheduling and coordination of work; providing customer service to public and internal customers; applying a substantive body of knowledge of rules, procedures and/or operations to administrative assignments; and computer experience using Microsoft Office Suite and other similar software packages to produce correspondence, reports and statistical data.

Substitution: Satisfactory completion of two years (60 semester hours or 90 quarter hours) at an accredited college may be substituted for six months of experience. A bachelor's degree in related field may substitute for one year of experience. Education may not substitute for more than 18 months of experience.

Desirable: Preference may be given to applicants with experience in the following:
  • Working in a law enforcement environment, especially in code enforcement where administrative decisions must be supported by the law;
  • Communicating to the public to inform and give guidance on code or policy, both verbally as well as in writing;
  • Using the Virginia Criminal Information Network (VCIN) or National Crime Information Center (NCIC) to access information; and
  • Using Computer Aided Dispatch (CAD) to update information to law enforcement officers.

 Special Requirements: Due to the sensitive nature of this position, candidates receiving consideration will be required to undergo a pre-employment polygraph examination and a character/background investigation conducted by the Police Department. Selected employee must take the state mandated Virginia Criminal Information Network certification class and pass the written examination within six (6) months of hire.
 Additional Information: Work Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday.

Official title for this position is Administrative Technician II.

Please complete each section of the application. A resume may be attached; however, it will not substitute for the completed application.  Incomplete applications will not be considered. 

Note: Salary listed above is for fiscal year 2019, effective July 1, 2018.

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