Bilingual Member Services Representative
Are you bilingual in Spanish? Do you have recent banking experience? This could be the job for you! Sparks Group has partnered with a company in the banking/financial industry that is seeking a Bilingual Member Services Representative. Apply now or call 703-821-1911!
- Answer calls and provide exceptional customer service by answering and directing questions from Spanish-speaking members and potential new customers.
- Listen to customer requests to understand issues and best resolve problems.
- Operate multi-line telephone system and transfer to appropriate party or department within the organization.
- Maintain knowledge of programs and technology offered by the credit union.
- Bilingual in Spanish is required with the ability to read, write and understand common banking terms in Spanish.
- At least one year of recent banking experience is required.
- Previous customer service, call center and/or cross-selling experience preferred.
Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!