Bilingual Member Services Representative

Location
Falls Church, Virginia
Salary
Competitive pay
Posted
Jun 07, 2018
Closes
Jul 12, 2018
Ref
AD215125
Function
Customer Service
Hours
Contract

Job Summary/Company: 

Are you bilingual in Spanish? Do you have recent banking experience? This could be the job for you! Sparks Group has partnered with a company in the banking/financial industry that is seeking a Bilingual Member Services Representative. Apply now or call 703-821-1911! 

Responsibilities: 

  • Answer calls and provide exceptional customer service by answering and directing questions from Spanish-speaking members and potential new customers.
  • Listen to customer requests to understand issues and best resolve problems.
  • Operate multi-line telephone system and transfer to appropriate party or department within the organization.
  • Maintain knowledge of programs and technology offered by the credit union.

Qualifications/Background profile: 

  • Bilingual in Spanish is required with the ability to read, write and understand common banking terms in Spanish.
  • At least one year of recent banking experience is required.
  • Previous customer service, call center and/or cross-selling experience preferred.

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

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