This is a full-time position, supervised by the Program Director. The purpose of this position is to provide the overall leadership and direction to the IP Coordinator and House Managers needed to assure full implementation of clients' Individual Plans, assure clients' satisfaction with the quality of services provided, insure that their fundamental rights are not compromised, assure clients' safety and well-being and assure the residences meet all environmental and safety regulatory requirements. The Residential Director is paraprofessional staff that has direct and constant staff contact. Their primary responsibility is to act as facilitators for the residential staff and to enhance the social, educational, intellectual, and cultural development of each member through programming and community development. The Residential Director articulates to House Coordinators the mission and policies of the company as well as instill the prospective care for their designated individuals, and represents the office as a role model.Ability to effectively communicate with others and formulate policies and procedures. Ability to coordinate support services and program activities with other units of the facility and/or community agencies. Excellent oral communication and interpersonal skills, including the ability to interact positively, effectively and diplomatically with individuals, co-workers, community residents, family, advocates, DDA staff, Resource Coordination and Agency staff (including, but not limited to, House Managers, Residential Counselors, Medical Staff, Psychological Services Staff and Continuous Quality Improvement Staff) Excellent written and oral communication skills Ability to provide direction, instruction, training and support to staff working with intellectually disabled individuals. Ability to assess problematic situations and implement appropriate and effective resolutions Ability to respond to crisis situations efficiently and effectively Acts as a liaison between the clients and staff. Schedules and conducts pre-release conferences concerning individuals and makes recommendations as to type of placement, location, physical needs, activities, and degree of needed supervision. Directs developmental disabilities programmers in the development, implementation, and evaluation of a program plan for each individual. Performs related work as assigned. May occasionally perform any task assigned to subordinate staff. Maintains records, prepares reports, and composes correspondence relative to the work. Ensures proper labor relations and conditions of employment are maintained. Identifies program goals and plans program design for twenty-four hour activities. Schedules program activities and coordinate the necessary support services such as dietary, recreation, housekeeping, clothing, and transportation. Confers with parents, relatives, and staff regarding a individuals' program plan and offers constructive suggestions on how they can aid in promoting functional growth. Ability to identify and resolve administrative problems and observe, assess, and modify the behavior of the developmentally disabled. Ability to instruct, directs, and evaluates employees. Ability to allocate, direct, and coordinate the work of resident care staff. Knowledge of the techniques for observing and assessing individual behavior. In addition to the knowledge of training and supervisory techniques and methods. Knowledge of the nature of developmental disabilities. Knowledge of the objectives and methods in the training of the developmental disabilities programming and its practical application. Knowledge of current research in the field of developmental disabilities programming and its practical application. Knowledge of employee policies and procedures.