to work at our Norfolk, VA office.
The selected candidate will have a minimum of 1 year experience as a secretary with ideal experience in maintaining notes/minutes/files and responding to telephone and written inquiries from both internal and external sources such as providers and health plan members. In addition, independent judgment skills and ability to prioritize and handle multiple time-sensitive requests is a must.
Additional key qualities desired are:
- Excellent team player
- MD office/urgent care setting
- Familiar with medical pre-authorization process
- Efficient time management
- Energetic and flexible
- Critical thinker and creative problem solver
- Active listener
- Medical terminology and familiarity with coding
- Attention to detail
- Experience communicating with physician office staff and patients
- Clinical support, setting or hands on experience required.
- Previous health insurance companies is a plus.
Optima Health Community Care is a Commonwealth Coordinated Care Plus (CCC Plus) Medicaid plan for many older people and those with disabilities. CCC Plus is a Medicaid managed care program through the Virginia Department of Medical Assistance Services (DMAS).
With Optima Health Community Care, members benefit from an individualized, fully-integrated program with a state-wide network of providers. As an Optima Health Community employee, you will join a care team committed to providing customized and personalized support and services in the community that our members can count on. Optima Health is a service of Sentara Healthcare, so joining Optima is joining the Sentara Healthcare family.
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!
Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!
Provides clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining records and files, and providing assistance to customers.
High School Grad or Equivalent
Required: Secretary - 1 year
Required: Communication, Critical Thinking, Microsoft Office, Service Orientation, Typing Speed 30+ WPM, Writing
Keyword: Secretary, Authorizations, Health Insurance, Health Plan, Administrative, Clerical, Clinical, Office