Communications Assistant

Location
Harrisonburg, VA
Posted
Jun 06, 2018
Closes
Aug 20, 2018
Function
Communications
Industry
Healthcare
Hours
Full Time
Job Description: Sentara Healthcare is seeking a Communications Assistant to join their team in Harrisonburg!

Primary contact for voice messaging throughout the Sentara system. Responsible for providing outstanding customer service to all staff, community, physicians and patients utilizing the phone system and messaging applications. This position is the main point of contact for emergent and critical call requests throughout the enterprise.

Previous healthcare and multi-line phone experience preferred. Understanding of medical terminology preferred.

This position is full time, rotating shift(evenings/nights) as well as weekends.


Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE! Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!


Education Level
High School Grad or Equivalent

Experience
Required: Computer/Keyboard Skills - 1 year, Customer Service - 1 year

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Active Listening, Communication, Service Orientation, Speaking, Technology/Computer

Preferred: None, unless noted in the “Other” section below

Other

Keyword: Customer Service, phone system support, messaging support

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