Program Coordinator, PPM (1117-679)

Rockville, Maryland, United States
Jun 07, 2018
Jul 19, 2018
Program Manager
Full Time

The Program Coordinator is a hands-on, non-supervisory position in the Portfolio & Program Management (PPM) Department reporting to the Department Director.  In this role the incumbent will balance routine project coordination work with administrative support mainly to the Portfolio & Program Management (PPM) Department with some support to the Global Laboratory Operations (GLO) Division.  The incumbent is responsible for coordinating activities which support the synchronized delivery of documentary standards and reference materials across Science and GLO Divisions. This includes coordinating reporting, analyzing data and maintaining documents and reports including performance (actual versus target) metrics for Program Units.  Other responsibilities include contributing to PPM Department and GLO Division projects and initiatives as assigned.   

  Roles and Responsibilities
  • Collaborates with Department staff and other stakeholders to coordinate project activities, including but not limited to:
    • Reporting of portfolio performance
    • Project risk management
    • Scheduling of project meetings, and production of meeting agendas, briefing materials, and notes
    • Action item and records management
    • Project and team assessment
    • Planning, Execution, Monitoring and Reporting, and Closure
  • Facilitates group interactions through interpersonal and tool-based skills to achieve project goals
  • Manages project scheduling and sequencing, including use of project management software (e.g., MS Project)
  • Works with management and coworkers to develop, improve, and standardize project-related processes
  • Supports cross-departmental and cross-divisional activities as related to projects
  • Recognizes and escalates issues potentially requiring upper management awareness and input
  • Secures services as needed from other departmental, divisional, and organizational groups
  • Provides assistance for special projects upon request.
  • Tracks data from multiple sources, provides data entry for various systems, and develops reports and queries for systems supporting the delivery of multiple documentary standards and reference materials. Prepare documents for distribution by assigned deadlines.
  • Manages tracks, compiles and analyzes numerous reporting tools including metrics, forecasts and projections for monograph development and reference standard release.
  • Creates presentations documenting USP’s progress in monograph development and reference standard release.
  • Actively contribute to PPM Department and GLO Division projects and initiatives
  • Perform other responsibilities as assigned


Basic Qualifications
  • Bachelor’s degree
  • Minimum of five (5) years of relevant professional experience
  • Advanced computer competence (MS Office programs, MS Project or similar and MS Outlook)
Preferred Qualifications
  • Superior interpersonal skills: professionalism, collaboration, accountability, delegation and customer service
  • Excellent facilitation, conflict resolution, and team building skills in the management of cross-functional teams
  • Demonstrated ability to effectively prioritize and efficiently manage multiple projects
  • Demonstrated ability to mobilize stakeholders to results
  • Demonstrated initiative and resourcefulness with good judgement about what can work
  • High comfort with navigating through ambiguity and change, and course adjusting
  • Strong time management skills
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills with audience appropriate awareness
  • Excellent presentation and reporting skills
  • Familiarity with scientific/technical terminology is a plus
  • Experience in a science-based industry or related field is a plus 


Supervisory Responsibilities

No supervisory responsibilities

USP offers an impressive benefits package, including:

  • Generous paid time off – 13 paid holidays, 10 sick days and 15 vacation days per year to start
  • An annual 401(k) contribution, beginning after 1 year of service, of 10% of pay (base and bonus) every pay period that vests immediately
  • Comprehensive individual and family healthcare plans with affordable premiums and low annual deductibles ($250/individual or $500/family)

The U.S. Pharmacopeial Convention (USP) is a scientific nonprofit organization that sets standards for the identity, strength, quality, and purity of medicines, food ingredients, and dietary supplements manufactured, distributed and consumed worldwide. USP’s drug standards are enforceable in the United States by the Food and Drug Administration, and these standards are used in more than 140 countries.

Being a part of USP means belonging to a diverse culture made up of more than 1,000 talented professionals working together at five international locations. We share our expertise in science, IT, human resources, quality assurance, communications, administrative management, and more...all to support an overall mission dedicated to making a difference by providing standards and programs that help improve the quality of medicines, dietary supplements, and foods worldwide.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. 

Job Location Rockville, Maryland, United States Position Type Full-Time/Regular