Admitting Rep - Emergency Dept Registration
Sentara Halifax Regional Hospital is hiring an Admitting Rep for the Registration/Emergency Department.
We are looking for thoughtful, well-rounded team focused members that take pride in their work to complete Sentara's mission. We are committed to creating consistently exceptional experiences. We know great ideas come from everywhere, so we support innovation throughout the company. And because we value people as our greatest assets, we remain inclusive, open, and actively engaged — with our customers, partners, communities, and each other.
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Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!
Arranges for the efficient and accurate registration of all patients to include positive patient identification. Obtains required signatures and provides general information regarding hospital policies, registration procedures, benefits, patient rights, and patient financial responsibilities. Responsible for accurate information collection, and providing exemplary customer service. Conducts patient interviews in a courteous and confidential manner in order to obtain and record patient demographic, insurance, and financial information. Accurately enters all information in the ADT system, completing all necessary forms (i.e. Medicare Questionnaire). Obtains patient consent signatures. Reviews physician orders for completeness and accuracy. Prints patient identification documents, including bracelet, face-sheets, and patient labels. Scans all pertinent documents including physician orders, consents, insurance cards, and photo IDs into the document imaging system. During the registration process, verifies insurance eligibility and benefits for all applicable insurance companies utilizing the electronic insurance verification system. Informs and collects the patient of any financial responsibility for deductible, co-insurance and/or co-pay amounts.
High School Grad or Equivalent
Required: Data Entry - Previous experience, Medical Office - 1 year
Preferred: Registration - Previous experience
None, unless noted in the “Other” section below
Preferred: None, unless noted in the “Other” section below
In lieu of 1 year medical office experience, one of the following work experience or skill levels is required:1. Completion of a healthcare related certificate program2. Completion of higher level of education3.One year in a customer service oriented position