Engagement Coordinator - Government Relations and Community Engagement (GRACE)
The Engagement Coordinator (EC) coordinates and supports communication and engagement activities between the GRACE team, other University staff, city leaders, and community members. S/he serves as the lead staffer on several initiatives, including office management, the weekly Neighborhood News e-newsletter, and several key special events (e.g., Community Day); and coordinates and supports communication and engagement activities between the GRACE team, other University staff, city leaders, and community members. Reporting to the Vice President of Government Relations and Community Engagement, the Engagement Coordinator has duties that include but are not limited to:
- Develops and executes communication strategies, including weekly Neighborhood News e-newsletter and notifications and invitations to VIPs.
- Maintains contact databases of constituencies (e.g., Salesforce and Mail Chimp).
- Monitors office Voice Mail and 3 general office email accounts and takes action as needed.
- Monitors neighborhood list serves and social media platforms.
- Represents Department at community meetings, festivals, and other events (e.g., Volta Park Day, Annual Burleith Picnic, and Glover Park Day) and on university committees as needed.
- Updates Department website as needed (infrequent).
- Coordinates quarterly and ad hoc placement of advertisements/notifications in local media.
- Attends Department staff meetings.
Event Support and Management
- Supports, and in some cases manages, the planning and logistics for programs and events (e.g., Community Day, President's Community Holiday Party, Monthly DC Engagement Meetings, Public Policy Briefings, and National Night Out).
- Coordinates arrangements for food, technology needs, and space.
- Facilitates on-campus events for affiliated organizations and institutions (e.g., Hyde-Addison Elementary School, and Cesar Chavez Public Charter School for Public Policy).
- Coordinates University sponsorship of and participation in community events (e.g., CAG Gala, and Chamber Gala).
- Staffs Department front desk, answers main office phone line (infrequent), and greets visitors.
- Recruits and manages student workers and interns.
- Distributes and manages mail.
- Maintains office supplies, “reminder items,” and thank you gifts; and orders as needed.
- Ensures office (e.g., computers, copier/printer, and space) is in good working order by working with UIS, Xerox, Facilities, Auxiliary Services, and others.
- Manages Department ProCard account.
Assistance to Department Leaders
- Assists department leaders with modest administrative tasks as needed (e.g., scheduling meetings with many participants).
- Registers colleagues for conferences, seminars, and special events.
- Arranges for staff travel as needed.
- Bachelor's degree
- 1 year of relevant administrative and event experience preferred
- Strong interpersonal skills and the ability to foster a collaborative environment
- Excellent verbal and written communication skills, and a strong attention to detail
- Strong proficiency in Microsoft Office, including Word and basic Excel, as well as beginner-intermediate level skill in web content and social media management
- Ability to work well and collaboratively with colleagues, to take initiative on projects involving several staff members or director, and to manage multiple tasks simultaneously
- Availability and willingness to work evening and weekend events as needed
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