Principal Production Support Engineer

May 01, 2018
Jul 17, 2018
Full Time




Join an innovative team that is responsible for transforming the customer experience by creating and bringing to market new products and services based upon globalized connectivity without boundaries. We reach beyond the traditional satellite industry and the broader communications landscape.   As part of the Intelsat vision, we will define new products with the performance, features, and flexibility required to open new profitable markets, drive new revenue streams and ensure the most reliable and secure communications globally. To accomplish our goal, we are looking for bold thinkers who will continue our legacy of innovation for decades to come.


Equal Opportunity Employer


Primary Purpose Of The Position

As a senior member of DBA team, candidate's responsibility will be to lead and perform technical functions required to ensure efficient, reliable operation of Intelsat's database environment(s) and ensure protection and availability of managed data to support our 24x7 operational and business systems. In addition to support day-to-day operations, candidate will engineer solutions for our complex environment.


Critical Responsibilities

Participate in designing, planning, implementing and administering of Oracle/MS SQL databases at all levels.

Proactively monitor and optimize system performance using tuning, optimization, AWR, ASH, and other methods.

Maintain database integrity, availability, and restorability

Provide on-call support on a rotating basis.

Design and architect database solutions to support complex systems.

Develop data models and perform planning of architecture, functions, modules, recovery, standards and implementation.

Design Logical / Physical Database Structure Layouts.


Important Responsibilities

Develop database standards, guidelines and best practices

Perform capacity planning: develop and implement solutions for database sizing/capacity, server requirements and space requirements

Work in a team environment by providing training and ongoing support of these processes/ procedures and help to build the knowledge of less senior DBAs

Evaluate and research new database features, version and technologies

Maintain currency with new release of Oracle/MS SQL, including compatibility issues with operating systems, third party software and utilities.

Lead and contribute to design discussions in a cross-functional project setting.

Strong written, verbal communication skills.

Script and/or automate common repeatable tasks across.


Required Knowledge, Skills, And Abilities

Bachelors degree, or equivalent combination of education and work experience

7+ years of Oracle Database Administration,10 years preferred.

5+ years of Microsoft SQL Server Administration

Proficient with Oracle's streams and Golden Gate software.

Strong experience with SQL and demonstrated ability to develop, validate and tune complex queries.

Strong experience with Partitioning,

Proficiency with PL/SQL and TSQL.

Must have extensive experience in installation, configuration, upgrading and patching of Oracle server software and MS SQL.

Must have knowledge of Linux and shell scripting.

Experience working with MS SQL replication.

Working experience with OEM (Oracle Enterprise Manager).


  • This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).
  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media, telecom and government services to deliver information and entertainment to people at home, in the office or on the move. On a day-to-day basis, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers, many of which Intelsat has had relationships with for over 30 years. Some of the world's leading media and communications companies, multinational corporations, Internet service providers and government/military organizations hallmark Intelsat's customer base. Customers access capacity through extensive service offerings, which include transponder services, hybrid managed services combining satellite capacity and terrestrial facilities, and channel services.

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