Member Service Representative

Woodbridge, Virginia
Jun 05, 2018
Jul 05, 2018
Career Level
Entry Level
Full Time

The REALTOR Association of Prince William (PWAR) seeks a highly motivated Member Service Representative. Founded in 1953, PWAR is the largest trade association in Prince William County and our headquarters is located in Woodbridge, VA.

Major Duties and Responsibilities

  • Receives calls and visitors and ensures all callers/visitors are dealt with promptly, courteously, and accurately.
  • Responsible for successful promotion of all association programs and events
  • Act as primary customer service specialist in the REALTOR® Store.
  • Accommodate customers with key/lockbox issues/maintenance.
  • Complete opening and closing procedures for the office and REALTOR® Store each day.
  • Be primary custodian for appearance of REALTOR® Store and reception area.
  • Computer skills appropriate for the position; proficiency with Microsoft Office Suite, Outlook and the Internet


  • Ability to deliver Red Carpet service at all times
  • A strong commitment to the mission of PWAR and its members
  • The vision to create excitement and energy around PWAR’s programs and to encourage involvement in the association
  • Exceptional strategic and critical thinking skills, specifically ability to think big, generate ideas and implement solutions to complex problems
  • Energetic, organized team player, with a willingness to be held accountable for producing specific results
  • Outstanding organizational and time management skills
  • The ability to handle varied tasks simultaneously and meet deadlines under pressure or short timelines
  • Accuracy and attention to detail
  • Strong verbal and written communication skills a must

We Can Offer You:  

  • Health, dental, vision, life and prescription drug coverage
  • Generous sick and vacation leave accruals

Send cover letter, resume, and salary requirements to  

We are proud to be an equal opportunity employer. No phone calls please.

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