Human Resources (Hr) Generalist
GREATER BADEN MEDICAL SERVIES INC. (GBMS) is a non-profit 501(c) 3 organization that provides primary and preventive care services for both insured and uninsured patients. We are a Federally Qualified Health Center (FQHC) which means that we meet government standards for quality of care and we provide a defined range of basic health services. Our services include Pediatric Care, Adult Care, Dental Care, Behavioral Health, Case Management, Prenatal & Women's Health, Substance Abuse Treatment, HIV/AIDS testing and treatment, Veteran's Medical Care, Health Education, Outreach, and WIC services. We partner with local governments, social services departments, faith communities, businesses and non-profit leaders to address the needs of our patients. Each year we serve over 16,000 patients at six Locations. Our dedicated providers and staff make Greater Baden an ideal place to call your medical home. We offer a competitive salary and benefits. An Equal Opportunity Employer Job Summary: The human resources generalist supports the human resources manager in HR Compliance in the areas of regulatory compliance. Ensures that all HR practices are in compliance with regulatory and legal requirements and internal policies. Essential Functions: Collaborates with the HR Manager and other Human Resources functional staff to implement changes to meet regulatory standards or to address findings as a result of surveys, audits or investigations. Gather and track employee compliance related information and manage/maintain the health center's employee training and development files. Maintain accurate credentials for each provider (eg license status and expirations, board certifications, reappointments and malpractice coverage). Coordinate and monitor medical and allied health staff licensure application/status changes. As it relates to allied health, changes in scope of practice or supervision require submission of licensing applications to State Board of Medicine, Nursing, etc. to keep licensure status current. Review credentialing files and work with healthcare providers to obtain missing, incomplete and expiring items. Works to resolve potential credentialing issues. Maintains job-specific Competency checklist to ensure timely completion and relevance to current job duties. Works collaboratively with pertinent stakeholders to coordinate required job-specific training per continued education (CEUs), CME and other development requirements or plans. Tracks performance evaluation submissions to ensure employees are evaluated timely. Coordinates preceptor program at all levels. Administers employee health, welfare and retirement plans company-wide. Benefit programs include: 401 (k) Retirement Plan, medical/dental/vision, Life and AD&D, short-term disability, long-term disability, workers' compensation, Flexible Spending (Section 125), etc. Acts as liaison between employee, and insurance providers to resolve routine benefit related problems. Manages annual open enrollment period during 3rd quarter of each year. Arranges for distribution of materials from carriers, assists with, communicating changes to employees and arranges for on-site representation by providers. Conducts employee presentations. Processes changes within deadlines. Processes monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for payment. Resolves discrepancies with carriers, payroll and the company. Strives to ensure employee understanding of benefit programs by, regularly generating communication and counseling employees/dependents as situations arise. Resolves employee complaints related to health and welfare plans, refers difficult or very complex complaints to HR Manager as needed. Performs recruitment activities, interviews, and evaluates candidates for select positions at Greater Baden. Maintains records related to same. Collects and analyzes data. Tracks trends and developments in assigned functional areas. Conducts studies, performs research and prepares reports. Reviews, interprets and recommends policies. Participates in working groups, councils and committees. Ensures compliance with rules and regulations. Maintains listing of approved positions along with assigned salary grade levels. Prepares government reports related to EEO compliance or other HR functions. Maintains personnel files in compliance with applicable legal requirements. Keeps employee records up-to-date by processing employee status changes in timely fashion. Processes personnel action forms and assures proper approvals; disseminates approved forms. Nonessential Functions: Orientation delivery for new hires, volunteers and contractors. Participates in team/staff meetings; attends in-service meetings, and applicable workshops. Perform other duties as assigned by supervisor. Competencies: Quality Respect Professionalism Teamwork Commitment Supervisory Responsibility None. Managerial Responsibilities None. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical and Mental Demands Ability to remain in a stationary position 50% of the time. Ability to cope with stress. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with patients and/or employees. Must be able to summarize and exchange accurate information. Occasionally moves office equipment weighing up to 25 pounds. Performs a variety of duties, often changing from one task to another. Adjust priorities quickly as circumstances dictate. Ability to interact appropriately with colleagues for different purposes in different context. Expressing or exchanging information to convey detailed spoken instructions accurately, loudly or quickly. Ability to judge distances and spatial relationships to see objects where and as they actually are. Cognitive ability to analyze, count, summarize and synthesize information from multiple sources. Ability to recognize social or professional behavioral cues. Language Skills Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients, employees and/or stakeholders of the organization. Travel Must be able to drive between Greater Baden Medical Services, Inc. locations. Minimum Qualifications Bachelor's Degree or Master's degree in business administration, human resources management, psychology or equivalent discipline; and five (5) years of specified work experience. Substitutions Any combination of education and experience. Incumbent may utilize either of the following options as a substitution to qualify: Bachelor's degree in the specified field and five (5) years of work experience such as described in the essential work tasks of the job description. Competencies Needed Trustworthy - Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions. Interpersonal Skills - Work closely with other team members to effectively support their work so that solutions can be effectively implemented. Serves as a liaison for various staff and/or management and acts as the Point of Contact. Project Management - Ability to manage projects, planning, prioritizing. Appling knowledge, skills, tools, and techniques to project activities to meet project requirements. Quality Improvement - Ensures customer satisfaction, provides training, develops and implement performance and process improvement initiatives. Relationship Management - The ability to develop, maintain, and strengthen partnerships with internal team members or external partners who can provide information, assistance, and support.