Behavioral Health Quality Assurance Analyst (Management Analyst II)

$57,165.68 - $95,276.90 yr
Jun 04, 2018
Jun 25, 2018
Analyst, IT, QA Engineer
Full Time
Exciting opportunities exist at the Fairfax-Falls Church Community Services Board (CSB) for behavioral health quality assurance analysts to work with the Regulatory Compliance Manager and the Quality Assurance Manager within the Department of Compliance and Risk Management. These positions are key to carrying out the mission to protect the integrity of the CSB programs and operations, including the health and safety of the individuals we serve. Primary responsibilities include:
  • Establishing standardized quality assurance protocols for the systematic review of all services to meet Federal, State and local requirements.
  • Monitoring clinical documentation, capturing data and measuring compliance with all regulatory requirements
  • Reporting quality of care, service issues and best practices
  • Assisting clinical staff with the development of internal responses to corrective action plans and ensuring CSB standards are met
Ideal candidates will possess extensive quality improvement and behavioral health targeted chart review experience. Be detail-oriented and focused. Be seasoned in conducting targeted internal quality assurance and quality improvement review of documentation. Demonstrate a teambuilding approach and an ability to develop relationships with program staff and agency management staff. Demonstrate flexibility, time management skills, positive customer service skills, and the ability to meet the demands of an ever-changing healthcare environment.

Note: Multiple positions located at various CSB sites with varied shift hours will be filled from this advertisement.
To learn more about careers that make a difference, watch our video "CSB: Making a Difference in Our Community" Illustrative Duties

Performs a wide-range of professional work in multiple administration functions within an organizational unit including analysis and project management;
Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations;
Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.;
Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators;
Serves as the point-person and liaison within the department and with central county
departments regarding a designated program and functional areas of responsibility;
Prepares reports and presentations of analysis and findings.

Required Knowledge Skills and Abilities

Knowledge of the mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
Knowledge of the principles, practices, and techniques relating to various functional areas of business operation (e.g., personnel, budgeting and financial management, contract administration and management);
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Ability to identify and describe a range of possible solutions for solving business problems;
Ability to apply research methods to design studies and assessments, and statistical analysis techniques to identify patterns and trends in data;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to train, lead, and/or supervise paraprofessional staff.

Any combination of education, experience, and training equivalent to graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus two years of professional work experience within the functional area such as human resources, budgeting and financial management, contract administration and business management, statistics, mathematics, or related field.


The appointee to this position will be required to complete a criminal background check, and a child protective services registry, to the satisfaction of the employer.

A master's degree in behavioral health related field, nursing, business administration preferred. At least 3 years experience in behavioral healthcare setting, including experience with medically complex behavioral healthcare individuals, chart reviews, targeted reviews, quality improvement experience, root cause analysis, meeting tight deadlines, and expertise with the use of an electronic health record and Microsoft Office Suite.

Must be able to travel throughout the county for CSB meetings. Must be able to stand, sit, and walk as needed to perform core job functions. Must be able to lift up to 25 pounds. Must be able to attend meetings after dark. All duties perform with or without reasonable accommodations.

Panel interview, may include written exercise.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 711. EEO/AA/TTY.

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