Full-Time Stockroom Operations Lead

Gaithersburg, MD
May 17, 2018
May 21, 2018
Full Time
BUSINESS IMPACT STATEMENT Increases Customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl's Customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate. ACCOUNTABILITIES Delivers the highest level of Customer Service supporting Kohl's Yes We Can culture through effective problem solving.Ensures Customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders. Evaluates and assesses workforce needs, able to lead work efforts and direct team members. Advocates and executes all company Customer Service programs.Follows Company best practices and standards.Effectively uses Company tools and technology to plan, communicate and share information with team members.SKILLS & EXPERIENCE Required Ability to lift 50 pounds on an occasional to frequent basis.Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required.Regular attendanceSelf motivated and ability to problem solve.Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with others. Preferred Prior retail experience.Comfortable with the use of technology consistently while performing the required tasks.