Account Representative

Halethorpe, MD
May 17, 2018
May 21, 2018
Accountant, IT
Full Time
Know and clearly communicate US Sales Mission Statement & Guiding Principles Know your performance metrics. Know current performance vs. budget. Net sales, Net margin, Outbound calling & general phone statistics, periodic promotional goals, etc. Generates revenue by promoting sales of new and existing products. Account Management: Initiates sales calls to existing customers to assess the need for replenishing inventories. Conduct an in-depth analysis of jobber's business (main business focus, # of employees, # of bays, installations, showroom size, competitive pressures, direct vendor relationships and any unique segment/retail/service needs) Conduct monthly Category / Line reviews with the customer using AS400 data Discuss business building ideas (new lines, new categories, initiatives, re-merchandising of store etc Sell promotions, VSC's, specialty catalogs, etc Manage pricing / discounts to grow customers profitably Identify, in conjunction with RSM, OSS and category management, the accounts with the greatest potential to grow and label them as Target Accounts Grow Targeted and Top 20 accounts Outbound Calls and Action Plan Identify growth lines, categories, initiatives, pricing actions, rebates and other value adders in an Action Plan for these customers Review progress and next steps with RSM during regular Target Account reviews Review Target Accounts with assigned Outside Salesperson (OSS) regularly to determine the coordinated next steps to grow the customer Post extensive AS400 'F1' notes with details of recent business conversations with customer and competitive details that may have been received during those conversations Provides ongoing customer and technical service on existing accounts. Processes orders - performs order entry (orders called in or received online), reviews orders for correct handling, pricing, quantities and shipping data. Seek out opportunities for up-selling and price negotiation. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Advises customer on substitution or modification of part when part requested is not available. Dispatches delivery of orders, as necessary to comply with customer requests. Observes changes in inventory so as to insure minimum stock levels. Answer all inbound calls routed to your phone Resolve immediately, answer and place on hold or ask to call back About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing(R) Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek is acting as an Employment Agency in relation to this vacancy.

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