Sales/Customer Service Ambassador

Baltimore, MD
May 17, 2018
May 21, 2018
Full Time
What is CLEAR?Join us on our mission to transform the way the world lives, works, and travels.CLEAR is a technology company that creates premium experiences in Airports and Sports Stadiums across the country. CLEAR uses cutting edge technology to get members through security in record time, so that you don't have to wait in line, offering a VIP experience at places like Baltimore-Washington International Airport.We are looking for full-time/part-time ambassadors to work at Baltimore-Washington International Airport. Must take video Interview to be considered. Click the following link to begin your video interview: Read below to learn more about the role.What's Your Role? Create a friendly, inviting, and personalized guest experience in a fast paced environment. Drive membership enrollments through engaging travelers and educating them about the benefits of CLEAR Utilize superior verbal communication skills to engage with potential customers and members alike Function autonomously and with integrity keeping the CLEAR's customers and business partners best interests in line Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols Using CLEAR technology to enroll and verify CLEAR members What Qualities Will Make You A Success At CLEAR? Must have an outgoing personality and love talking and connecting with people Exceptional customer service skills Ability to answer a wide range of questions quickly and competently, problem-solve member issues. Ability to follow detailed instructions and execute to them with 100% accuracy, in a fast paced and constantly changing environment Job Requirements Previous hospitality or retail experience, a plus - we'll teach you the rest! Ability to stand for extended periods of time Ability to learn quickly in fast-paced, high volume environment Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently. Consistent focus on supporting and working seamlessly with your team members in an effort to complete the guest experience Ability to work non-standard hours and have flexibility in work schedules including the ability to work weekends and holidays Ability to meet individual sales goals Two years plus demonstrated excellent customer service or sales experience High School Diploma/GED or equivalent Ability to pass background check and drug test And we pay pretty well Our competitive wages include $13 / hour base in addition to uncapped commissions. On average, our current team members earn $19 / hour with base and commission combined but our top earners are making much, much more! Does This Sound Like You?If so, you might be exactly who we are looking for to be part of our growing team who represents the operation in Baltimore at Baltimore-Washington International Airport. We want to build a truly amazing team of people passionate about people. We are obsessed with making our member's experience in our CLEAR lanes truly exceptional, and that's where you could be the Ambassador for our entire company.We want to learn more about you!Here's your opportunity to tell us about who you are. As the first step in our hiring process you will participating in a video interview using the link below. Once you click on the link the video interview will begin. is an equal opportunity employer.We offer a chance to work with talented people in a collaborative environment and provide top-notch benefits including health insurance, generous time off and much more (for full-time staff). To learn more about us please visit our website at

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