Assistant Waiter - Norwegian Cruise Line America

NCL Corporation Ltd
Silver Spring, MD
May 17, 2018
May 21, 2018
Accountant, IT
Full Time
Assistant Waiter - Shipboard Employment Live and work on the seas with Norwegian Cruise Line's Pride of America! We would like to invite you to one of our upcoming Employment Interview & Information Presentations. Join us to embark on a lifestyle changing career. Thursday, June 7, 2018 Renaissance Washington DC Downtown Hotel 999 Ninth Street NW Washington, District of Culumbia The Presentations will begin at: 10am OR 3pm Interviews will immediately follow. Registration begins 1 hour prior to the event. We are currently searching for Assistant Waiters based onboard our ship on the seas of Hawaii. POSITION SUMMARY Assists a Waiter in the service of an assigned work station in a restaurant and/or works in a buffet area, making sure that guests are provided consistently with courteous, prompt and efficient service done according to company standards. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed. ESSENTIAL FUNCTIONS . Responsible for assisting in achieving the departments guest satisfaction targets and the food and beverage revenues determined by the Company for the restaurant organization. Follows at all times company service standards and sequences of service for breakfast, lunch, dinner and buffets. Complies with all company policies, rules and regulations. Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to the Waiter. Checks with every guest, during each meal period, to ascertain satisfaction with service and food. Follows and is compliant with all Public Health rules and regulations. Follows instructions from the Waiter in order to ensure timeliness of service to guests. Ensures that his/her workstation is properly set-up for each meal period and that the mise-en-place is appropriate for the expected level of business. Ensures that his/her work station is properly cleaned and re-set at the end of each meal period. Follows schedules, work assignments and executes the side jobs that are determined by management and Waiters. Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position. IMPORTANT REQUIREMENT FOR ALL APPLICANTS Have a positive hospitality attitude and a smiling face You must be legally authorized to work in the US and qualify for a US Coast Guard Merchant Mariner Credential (MMC). In order to qualify for an MMC you must: Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam/Drug Screen Have a Clear Background