Applications Support

TEKsystems, Inc
Baltimore, MD
May 17, 2018
May 21, 2018
Accountant, IT
Full Time
1. 1-2 years of application support experience in a high volume ticket setting (receive 2,500 tickets/month on average) taking an issue from beginning to completion 2. 2+ years of SQL Server troubleshooting & support - writing SQL queries, creating tables with joins, subqueries, etc. (Ex: typical request from the business would be to get a report generated that outlines the information that they need to send out subscriptions to the correct audience - the applications support team uses SQL to write/modify queries to create those reports)3. 1+ year of experience using a ticketing system because that's where the requests come through. They switched from ZenDesk to JIRA. All candidates must have at least a Bachelor's Degree About TEKsystems:Join TEKsystems(R), a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

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