Inbound Call Center Representative - Alexandria, VA

Employer
Green Key Resources
Location
Rockville, MD
Posted
May 17, 2018
Closes
May 21, 2018
Function
Customer Service
Industry
Other
Hours
Full Time
Green Key Resources in Rockville, MD is seeking an Inbound Call Center Representative to fill a long term temp role. The client is a non profit organization in Alexandria, VA. The client is seeking someone that has experience in an inbound call center role and feels comfortable talking to people on the phone. The responsibilities for the role include the following: Respond to general inquires and assist as needed Speaking to members regarding renewal of memberships, upcoming conferences, etc. Researching and resolving membership inquires Performing data entry to document calls Any other duties as assigned 2-3 years in a call center environment Strong customer service skills Excellent analytical and organizational skills Detail oriented and organized with the ability to switch gears quickly Excellent communication skills - both written and verbal Must be willing to work a flexible schedule Monday - Friday between the hours of 8AM and 8PM

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