IT Help Desk Technician
- Full Time
Job Title: IT Help Desk Technician Opening Date/Time: Mon. 05/14/:00 AM Eastern Time Salary: $45,995.00 - $79,129.00 Annually Job Type: RFT Location: 25 West Market Street Leesburg, Virginia Department: Information Technology Nature Of Work Benefits Supplemental Questions Do you want to apply your technical expertise for a cause you can feel good about? Do you want to do great things with technology and have a great work life balance? Do you want to work for an organization that wants you to grow with it and offers tuition reimbursement, certification training, and a chance to learn about multiple industries? Come work for the Town of Leesburg, hometown of the 21st century. Located 35 miles west of the nation's capital in the heart of DC's Wine Country, you'll enjoy a vibrant and authentic community with "big city" amenities. The Town of Leesburg strongly encourages innovation, promotes career development, and offers excellent benefits to employees. Benefits include membership to the Town's full-service recreation center, telecommuting and flexible scheduling, enrollment into the Virginia Retirement System, excellent healthcare insurance, and other fringe benefits. Who We're Looking For If you identify with the following descriptions, then you may be perfect for the Town's newly created Business Systems Integrator position: Creative problem solver Proactive self-starter Life-long learner Strong team player Passionate about excellent customer service Positive, can-do attitude Effective communicator Desire to impart knowledge to others "Early adopter" of new technologies Troubleshooter What You'll Be Doing: This position provides a variety of Tier I-II technical support services to users of the Town's information technology and administrative support to the IT Division in a Cisco/Microsoft/VM virtual environment. Required Qualifications: HS/GED, with minimum of two (2) years of experience backing up or supporting an IT help desk operation Vocational or technical training in Computer Operations or Computer Technology Support CompTIA A+ or the ability to obtain certification within nine months of hire. Valid driver's license and safe driving record. Preferred Qualifications: MCSA Windows Server 2012 or 2016. CompTIA Network+ Experience with Office 365 Bilingual in English/Spanish : For a more detailed and technical description of the job, please visit the Job Descriptions page.