Cashier/Guest Service Representative (GSR)

Nothing Bundt Cakes - Dulles, VA
Sterling, VA
May 17, 2018
May 21, 2018
Accountant, IT
Full Time
Up to $12/hr Position Summary: To serve Nothing Bundt Cakes guests both in person and over the phone with creative solutions in a warm and welcoming environment. Guest Service Representatives will also perform side work duties for the crafting department, some light cleaning, as well as some clerical duties. Requirements: Lives the Noting Bundt Cakes values: Spirit of a champion Servants heart Makes a genuine connection Possess a strong sense of teamwork Ability to follow instructions Has integrity Takes initiative Fits the Nothing Bundt Cakes Culture Has the ability to work well under pressure Outgoing and friendly personality Ability to multitask while paying special attention to detail Strong sales ability Genuine care of others needs Ability to work with a sense of urgency Ability to work on Saturdays Responsibilities include but not limited to: Abide by all Nothing Bundt Cakes policies and procedures Uphold Nothing Bundt Cakes image and brand Assist other departments when necessary Introduce walk-in guests to our bakery and our products with a guest tour Assist guests with walk-in orders while using creative solutions Assist guests with additional services such as balloons, candles, cards and other 'bundt-ique' retail items Assist phone guests by placing incoming orders Give cake presentations while performing quality control tests Operate & balance (POS) point of sale with accuracy and efficiency Gather guests email addresses Keep samples available during all hours of operation Maintaining a strong knowledge of Nothing Bundt Cakes products, prices, and promotions Keep retail area clean, swept, neatly merchandised, Dust all retail surfaces including all counter tops, and POS stations Duties assigned by crafting department such as fluffing bows and making design pieces. Track inventory and commission sales Maintain a clean, sanitary work and retail area along with maintaining daily cleaning duties Ability to problem solve Must be able to work holidays and weekends. Potential for merit increases based on performance and sales

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