Software Business Analyst
Do you have a passion for designing software from the ground up? Are you comfortable working with a range of projects submitted from a global user base? Do you get a thrill from working with customers to gather requirements and translating them into functioning software? If your honest answer to each question is an enthusiastic YES, they want to hear from you. Publishing Services is looking for a Software Business Analyst to work within a fast-paced, mature agile team. As a Software Business Analyst you will assist with all phases of the software development life cycle including gathering and translating business requirements into functional development specifications, following development tasks to completion, and investigating ways to optimize current functionality and processes. Being a part of this team means living and breathing product goals and fierce collaboration with teammates, colleagues, and customers. The first step to success in this role is working hard for your teammates and earning their trust. They expect all members of the team to display initiative, take responsibility for managing their own work, and be open to guidance and insight from those around them. Responsibilities Serve as a liaison between the customer community and the software development team to gather and communicate requirements which help define and verify product design. Coordinate, schedule, and lead customer-focused collaboration sessions. Elicit, analyze, validate, and manage the true needs of their customers. Translate business and user requirements into functional requirements via customer collaboration. Create design mocks using wireframe and prototyping software. Conduct follow-up conversations with customers, as needed. Serve as a resource for engineering and quality assurance; clarifying requirements throughout the software development life cycle. Maintain and update requirements as needed throughout the software development life cycle. Create and distribute release notes to customers and internal stakeholders. Work closely with the Product Manager to document product vision and roadmap. Support internal staff by communicating and training new functionality prior to releases. Work with Quality Assurance to record and/or review test plans, test scenarios, and test cases results in preparation for regression testing and product validation. Communicate clearly and effectively, face-to-face and in writing. Be a team player and be glad to pitch in to help teammates in need. Work until the job is done and done well. Qualifications Experience and Education BS in Information Technology, Computer Science, Software Engineering or related 2+ years of previous experience in software development business analysis Previous experience in related software development life cycle activities or support A fundamental understanding of Agile software development Skills & Abilities Innate curiosity about processes, systems and user functionality. Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting. Maintain a sense of urgency and hold others accountable to get working software out the door. Be ready to report on projects formally and on-the-fly. Ruthless team collaborator, ready to give and receive constructive feedback. If interested, please submit a resume and cover letter to the link provided. About Publishing Services Publishing Services not only provides the platforms and systems that support more than 20 of the world's leading privately owned media companies, but their passion and progressive ingenuity has helped shape and strengthen the industry at large. They build and support the enterprise applications used by entrepreneurial businesses to help them become highly profitable, and ultimately position them as frontrunners. From Analysis & Discovery to Prototype, Design & Development, from Information & Payment Processing to Order Fulfillment & Subscription Renewals, their expert teams strive to provide a fast-paced, flexible, and functional foundation for growth. If you think you may belong at Publishing Services and could benefit from a deeper look inside of their office, be sure to check out their Workplace Highlight on WestWord. Read it here.