Payment Posting Representative (Credit Balance)
- Full Time
Accurately posts payments from third party carrier and patient payments to accounts. Post/documents on accounts rejections notices from third party carriers. Performs daily reconciliation of payments posted to billing system to payment batch and resolves discrepancies. Posts payments, electronic funds transfers, journal voucher transfers, and adjustments, as well as accurately research and resolve credit balances on patient invoices. Recognizes problems in payment amount or indicated patient and resolves and/or brings to attention of appropriate manager. Qualifications EDUCATION: High School Diploma or GED required; Consideration will be given to appropriate combination of education, training, and experience. EXPERIENCE: 1 year healthcare payment posting experience; GE IDX experience preferred. LICENSE/CERT/REG: No special certification, registration or licensure is required. SKILLS: Skill in computer keyboarding - at minimum 30 - 40 wpm (numeric); Skill in using 10 key pad calculator by touch; Ability to review data input for completeness and accuracy; Ability to prepare records in accordance with detailed instructions. Ability to work and thrive in a team oriented, deadline driven, production-oriented environment. Primary Duties and Responsibilities Balances all batches entered on computer against adding machine tapes attached to copies of checks. Balances daily payments posted. Computes allowances and adjustments, if appropriate. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations. Identifies proper invoice for which to post payments. Makes transfers and corrections to patients accounts. Participates in identification of third party payer payment denials and low reimbursed charges. Performs other duties as assigned. Performs other duties and responsibilities that are appropriate to the position and area. Posts payments and allowances from photocopies of checks from patients and third party payers. Posts payments and allowances from schedules which accompany bulk payments from major carriers as well as electronic funds transfers. Posts payments to patient accounts -- including, but not limited to, payments from insurance carriers, government agencies and patients. Prepares requests for refunds or journal transfer on payments which do not belong to department. Recognizes payment inconsistencies and anomalies and informs appropriate supervisor. Researches and corrects any out of balance situations. Researches unapplied payments with phone call or letter. Resolves credit balances posted on a daily basis. About MedStar HealthMedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, DC, region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.