Member Service Representative

Mechanicsville, VA
May 15, 2018
May 21, 2018
Accountant, IT
Full Time
Essential Responsibilities:Handles monetary transactions for members and enters them in the Bank s software programs and provides receiptsFollows the Bank s security guidelines on a daily basisStays abreast of the Bank s check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elementsReviews member accounts in order to make appropriate decisions regarding the requested transactionAccurately keeps cash drawer in balance on a daily basisPromotes TowneBank and its products and servicesProvides exquisite service to members in person, on the phone or by emailDisplays a professional appearance and behaviorHandles other branch duties as assignedObeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)Minimum Required Skills and Competencies:Prior cash handling experience and/or six months bank teller experience is highly desiredBasic computer skills including Outlook, Excel, Word and Bank software programsFlexibility to learn and grow as new systems or processes emergeAbility to keep cash drawer in balance on a daily basisAbility to accurately process monetary transactions in a timely fashionProven ability to give our members excellent service in person, on the phone, and by emailAbility to work as an integral team playerPunctuality is a must