Collections Specialist

costrar group
Washington, DC
May 15, 2018
May 21, 2018
Accountant, IT
Full Time
Collections SpecialistJob DescriptionInnovation, a passion for excellence and providing our customers with exceptional value these are the core values that drive us at CoStar. Throughout our history we have been the leaders in imagining and creating a platform that empowers commercial real estate professionals to excel, whether they are buying or selling a property, representing a tenant, leasing a space, valuing an asset, underwriting a loan or managing a diverse portfolio.We are seeking an independent and self-motivated individual to join our accounting team as a Collections Analyst to do business to business collections for our headquartered Washington, DC location.Responsibilities:The Collections Specialist maintains CoStar's financial health and facilitates high customer retention and satisfaction levels through pro-active and professional management of company receivables. Responsibilities include business to business collections and requesting clients to provide payments according to their contractual obligations. There will be heavy interaction with the customers, billing, and field support to resolve issues in a timely manner that impact receivables.Outcomes: Reduce Company aging by 10% on a 30-day cycle. Resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with customers every 15 days. Drive high customer satisfaction and retention levels through relationship building, professional and courteous communication. Become proficient in understanding of Company A/R lifecycle within a 6-month time frame. Escalate slow or non-pay situations at 60-days resulting in development of alternative payment methods or payment plans.Skills and Qualifications: The qualified candidate will have one to three (1-3) years of related experience in collections customer service environment. Degree in accounting or related field is preferred. Working knowledge of Excel required. Working knowledge of Navision a plus. Strong written and verbal communications skills a must, as well as ability to make quick informed decisions.*LI-SB1

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