Supervisory Information Technology Specialist (Application Software)
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed No
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience at the GS-14 level or equivalent performing duties directing the implementation of high-level IT applications software requirements; defining the scope of IT applications software plans and policies; leading a multi-functional development project in software analysis, design,development, and implementation for a new system or a major enhancement to an existing system; leading IT applications software development efforts to identify and correct weaknesses in critical performance parameters; and resolving critical IT applications software issues affecting the configuration of the IT infrastructure.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 05/22/2018.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.
Residency: If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for at least three years prior to applying to this announcement:
- Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
- Worked for the United States government as an employee overseas in a federal or military capacity; or
- Been a dependent of a United States federal or military employee serving overseas.
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found here. To be considered under CTAP/ICTAP, you must have knowledge, skills , abilities and/or competencies as defined under "How You Will Be Evaluated" section of this announcement which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.
This job does not have an education qualification requirement.
Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment and complete a supervisory training course within 12 months of assignment.
Supervisory Training: All newly appointed, permanent GS-15 Senior Managers are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include five (5) weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.
This position is not covered under the bargaining unit.
CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more here.
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You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under a Direct Hire Authority. You will be evaluated based on your resume, supporting documentation and responses to the job questionnaire. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be called for an interview.
In accordance with the Direct Hire Authority, rating and ranking questions will not be used. However, candidates must have the following competencies or knowledge, skills, and abilities to successfully perform this job:
- Mastery of and skill in applying, application software design and systems engineering theories, concepts, and methods
- Mastery of and skill in applying oral and written communication techniques, project management principles, and methods
- Knowledge of IT security concepts, standards, methods and the interrelationships of multiple IT disciplines
- Ability to technically and administratively supervise individuals working on the development, adaptation and implementation of new technologies and applications and other high level IT functions
Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran candidates will be considered along with all other applicants who apply. Read more Security clearance Secret