Program Specialist (Web Communications)

Washington D.C.
May 22, 2018
May 22, 2018
Full Time

Occasional travel - This position requires travel, including mandatory training sessions for extended periods of time, such as multiple week sessions. Additional travel may also be required, as needed.

Relocation expenses reimbursed No

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/21/2018.

    Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
    • For a GS-13 position you must have served 52 weeks at the GS-12.

    The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

    You may qualify based on your experience as described below:

    Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization.
    GS-13: 52 weeks of specialized experience equivalent to the GS-12 level; education cannot be used to qualify at this grade level.
    Examples of specialized experience would typically include:

    • comprehensive experience in identifying business needs for web content development;
    • experience developing training plans, training material, and conducting training sessions on an individual basis and with large groups of offices on issues related to web writing, web page coding, web editing, web promoting, web design, user experience, and creating/editing images;
    • experience creating and editing Web pages in HTML, DHTML, CSS, and JavaScript and ensuring content is written in plain language, grammatically correct, relevant, accurate, and appropriate for the audience;
    • experience with creating and editing Web products using various software, such as vector editing (Photoshop, Illustrator), page layouts (Adobe Creative and Digital Publishing Suites, such as Photoshop, Illustrator, InDesign), animation & interactivity (Flash, jQuery, PopCharts, Director), web authoring (Macromedia Dreamweaver, content management systems), and video-editing software (Premiere).
    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

    Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folder, claims files).

    There is no educational substitution at this grade level.

    VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

    Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    This is a bargaining unit position.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    If you are unable to apply online view the following link for information regarding an Alternate Application.

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    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants must possess experience that clearly demonstrates they possess the following knowledge, skills, and abilities. This experience must be reflected by descriptions of your experience in your resume. We will review your resume and supporting documentation to determine if you meet the qualifications for this job.
    You will be rated on the following competencies based on your application for this position.

    • Computer Languages - Use of computer languages and their applications to design, code, and maintain web pages.
    • Web Management - Use of procedures, principles, methods, policy, legal authorities, techniques, and tools for web management.
    • Written (Web) Communication - Writes in Plain Language and performs copy-writing and copy-editing for web pages and electronic forms of communication.
    • Visual Design - Creates and edits multi-media products for web and print, such as graphics, images, photos, and videos.
    • Web Technology - Use of the methods of web technologies, tools, and delivery systems, including design and authoring software, search engine optimization, web browsers, mobile devices, and electronic messaging.
    • Teaching Others - Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; and advises others on how to perform web-related tasks.
    If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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