Customer Service - New Business Processing

New York Life Insurance Company
Bethesda, MD
May 15, 2018
May 29, 2018
Full Time
ResponsibilitiesProvide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communicationCoordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwritersAssist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business processAnswering incoming calls, greeting customers and potential agent candidates may be requiredQualificationsAssociates, or Bachelor s degree preferred, or equivalent years of related experienceThe ideal candidate should have 2 or more years of customer service and administrative experienceStrong computer skills with proficiency in the Microsoft Office SuiteDemonstrated ability to multitask effectivelyStrong written and verbal communication skills requiredTraining & DevelopmentCustomer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

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