Sales Manager - InterContinental Washington, DC-The Wharf

Employer
IHG
Location
Washington, DC
Posted
May 15, 2018
Closes
May 29, 2018
Function
Management, Sales
Hours
Full Time
Do you see yourself as a Sales Manager - InterContinental The Wharf?What's your passion? Whether you're into scuba diving, chess gamesor just raising your children, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This exciting role develop business through direct sales solicitation for an assigned territory or market segment(s). At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business. Achieve personal and team goals as assigned. Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process. PEOPLE Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate. Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines. Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. GUEST EXPERIENCE Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Interact with outside contacts: Guests to ensure their total satisfaction Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. to ensure repeat business, follow up on events, and generate new business Other contacts as needed (Professional organizations, community groups) RESPONSIBLE BUSINESS Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures. Perform other duties as assigned. May serve as manager on duty as required. ACCOUNTABILITY This job is a sales professional with established sales goals. Competitive salary