Program Analyst (TRICARE)
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed Yes You may qualify for reimbursement of relocation expenses in accordance with agency policy.
For GS-12, you must have one year Specialized Experience equivalent to the GS-11 level in the Federal service (experience may have been gained in the private/military sector) giving the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position
For GS-13, you must have one year Specialized Experience equivalent to the GS-12 level in the Federal service (experience may have been gained in the private/military sector) giving the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. Experience must be reflected in your resume.
Specialized experience required for this position is:
-Provides information and subject matter expertise to beneficiaries, families, and EFMP and MOS staff on Tricare benefits generally utilized by families enrolled in the Exceptional Family Member Program.
-Provides a direct connection ("warm hand-off) to the appropriate individual within the medical arena if additional subject matter expertise is required for a particular issue.
-Assist families making permanent change of station or other permanent moves with transfer of Tricare enrollment between regions and accessing case management and other needed medical services.
Time-in-Grade Requirements: Federal employees must meet time-in-grade requirements for merit promotion consideration. Time-in-grade is the 52-week requirement Federal employees in competitive service, General Schedule (GS) positions at GS-5 and above must serve before they are eligible for promotion (advancement) to the next grade level. Applicants must meet the time-in-grade requirement within 30 days of the closing of this announcement and all other eligibility requirements including, time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the closing date of this announcement.
Substitution of education may not be used in lieu of specialized experience for this grade level.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information:
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx
The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.
Selective Service Requirement: Please visit http://www.sss.gov for more information.
For more information, please visit General Application Information and definitions. http://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo.pdf
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Customer Service
- Oral and Written Communication